Frequently asked questions
• The minimum deposit is 10$ for the Amateurs Account, Scalping Account 200$, VIP Spread 10,000$ and on Standard Account is 50$ • The maximum deposit amount for the Amateur account is 1000$, but this amount is unlimited to other accounts.
You can view your Deposits requestes under My Request section in your user panel
Financial FAQs
We are transparent about our fees and charges. Depending on the account type, we may charge spreads, commissions, and overnight financing fees. For detailed information on our fees, please refer to the “Fees and Charges” section on our website.
Registration Process FAQs
To comply with regulatory requirements and ensure the security of your account, we require the following documents for verification:
- A valid government-issued photo ID (such as a passport or driver’s license).
Proof of residence, such as a recent utility bill or bank statement showing your name and address.
- These documents can be uploaded directly through your user panel on our website.
Making Edits and Changes FAQs
For name changes due to marriage, divorce, or a legal name change, please contact our customer support team. You will need to provide legal documentation (such as a marriage certificate or court document) to verify the change. Our team will guide you through the process and update your account accordingly.
The ability to change the currency of your account depends on the account type and WinnerFX policies. It may be more straightforward to open a new account in the desired currency. Please consult with our customer support for advice tailored to your specific situation.
Yes, you can request to change the leverage on your trading account. This can typically be done through your dashboard or by contacting customer support. Note that changing leverage can affect both potential profits and losses.
For any assistance with edits and changes to your account, our customer support team is here to help. Reach out via live chat, email, or phone for personalized support.